Refund and Returns Policy

Refunds & Returns Policy

Effective Date: [Insert Today’s Date]

At No Blue Zone, we aim to ensure your satisfaction with our products. If you are not completely happy with your purchase, we offer a straightforward refunds and returns policy to address your concerns. Please review the details below.

1. Eligibility for Returns

  • Timeframe: Returns are accepted within 14 days of receiving the product.
  • Condition: The product must be unused, undamaged, and in its original packaging, including all accessories, manuals, and tags.
  • Proof of Purchase: A valid receipt or order confirmation email is required to initiate a return.

2. Non-Returnable Items

  • Products that are damaged due to misuse, wear and tear, or unauthorized modifications are not eligible for returns.
  • Custom or personalized items may not be eligible for returns unless defective.

3. Return Process

To initiate a return:

  1. Contact Us: Email us at aditya@gmail.com with your order details, including your name, order number, and reason for the return.
  2. Approval: Once your return request is approved, we will provide instructions for shipping the item back to us.
  3. Shipping the Return: You are responsible for shipping the product to our return address at Pune Bibwewadi unless the product is defective or incorrect.

4. Refunds

  • Refunds will be processed once the returned product is inspected and approved.
  • Refunds will be issued to the original payment method within 14 business days of receiving the returned item.
  • Non-Refundable Fees: Original shipping charges are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect product).

5. Defective or Incorrect Products

If you receive a defective or incorrect product:

  • Notify us within 48 hours of delivery by emailing aditya@gmail.com with photos and details of the issue.
  • We will arrange for a replacement or issue a full refund, including shipping fees, as applicable.

6. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • We recommend using a trackable shipping method to ensure the safe return of the product.

7. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

8. Contact Information

For any questions or concerns regarding returns or refunds, please contact our customer support team:

9. Amendments

We reserve the right to update or modify this Refunds & Returns Policy at any time without prior notice. Changes will be effective upon posting to this page.

Thank you for choosing No Blue Zone. Your satisfaction is our priority!